Returns & Exchanges
At Ellie Seattle, we want you to love your home as much as we do. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.
Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your parcel.
Receive Your Refund
Once our warehouse inspects the returned home goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing